Author Archives: rrasmussen

The SQL Server is not available

Introduction The SQL Server is not available. Check that the service is running and you have a valid network connection. Description of Solution This error comes up when launching Velocity and the Operators and/or Workstations table have more than one entry with the same value. Solution To resolve the issue connect to SQL Management Studio. […]

ICPAM Product Advisory – Holiday Schedule for 2021

Customers using Cisco Physical Access Gateways with ICPAM with Holiday Schedules for 2021 and beyond need to download and apply updated configurations to continue normal operation. Download Identiv Solution for Cisco Gateway Holiday Schedule Issue For ICPAM customers and partners experiencing issues with Cisco Physical Access Gateway communications, please download the following critical information and […]