For software support and downloads, please access the Identiv Portal. If you don’t yet have access to the portal, you can register here. If you are an end-user, please contact your authorized Cisco partner. If you need a referral to an authorized Cisco partner, please contact cisco@identiv.com.
Product Advisories
Description | Date | |
Cisco Gateway Holiday Schedules Customers using Cisco Physical Access Gateways with ICPAM with Holiday Schedules for 2021 and beyond need to download and apply updated configurations to continue normal operation. |
May 2020 | Download |
Cisco Certificate Expiration For ICPAM customers and partners experiencing issues with Cisco Physical Access Gateway communications, please download the following critical information and files to restore full functionality. |
July 2018 | Download |
ICPAM 3.0 Licensing
Description | Version | Date | |
ICPAM 3.0 License Activation Quick Start Guide | v3.0 | January 2017 | Download |
ICPAM 3.0 Software Licensing FAQs | v3.0 | November 2017 | Download Resolution |
User Guides
Description | Version | Date | |
ICPAM 3.1 New Feature User Guide | v3.1 | November 2017 | Download |
ICPAM 3.0.1 User Guide | v3.0.1 | September 2017 | Download |
ICPAM 2.2 User Guide | v2.2 | September 2016 | Download |
ICPAM 2.1 User Guide | v2.1 | February 2016 | Download |
Ordering Guides
Description | Date | ||
ICPAM Ordering Guide | August 2017 | Download | |
Identiv Credentials Ordering Guide for Cisco | June 2016 | Download | |
Support and Maintenance Programs | September 2017 | Download | |
Identiv TS Reader Ordering Guide | June 2016 | Download |
Installation Guides
Description | Version | Date | |
ICPAM 3.0 Installation Guide | v3.0 | February 2017 | Download |
ICPAM 2.2 Installation Guide | v2.2 | June 2016 | Download |
ICPAM 2.1 Installation Guide | v2.1 | April 2016 | Download |
Migration Guides
Description | Date | ||
CPAM to ICPAM Migration Guide | May 2017 | Download | |
CPAM to ICPAM Migration Checklist | January 2017 | Download |
Release Notes
Description | Version | Date | |
ICPAM 3.3.1 (0.3.2) Release Notes | v3.3.1 (0.3.2) | Augus 2019 | Download |
ICPAM 3.3.0 (0.3.7) Release Notes | v3.3.0 (0.3.7) | February 2019 | Download |
ICPAM 3.2.0 (0.3.4) Release Notes | v3.2.0 (0.3.4) | April 2018 | Download |
ICPAM 3.1.0 (0.3.8) Release Notes | v3.1.0 (0.3.8) | November 2017 | Download |
ICPAM 3.0.1 (0.3.13) HOTFIX Release Notes | v3.0.1 (0.3.13) | September 2017 | Download |
ICPAM 3.0.1 (0.3.13) Release Notes | v3.0.1 (0.3.13) | August 2017 | Download |
ICPAM 3.0.0 (0.3.12) HOTFIX Release Notes | v3.0.0 (0.3.12) | July 2017 | Download |
ICPAM v3.0.0 (0.3.12) Release Notes | v3.0.0 (0.3.12) | January 2017 | Download |
ICPAM v2.2.0 (0.3.12) HOTFIX Release Notes | v2.2.0 (0.3.12) | February 2017 | Download |
ICPAM v2.2.0 (0.3.12) Release Notes | v2.2.0 (0.3.12) | December 2016 | Download |
ICPAM v2.2.0 (0.3.8) Release Notes | v2.2.0 (0.3.8) | May 2016 | Download |
ICPAM v2.1.1 (0.3.4) Release Notes | v2.1.1 (0.3.4) | April 2016 | Download |
ICPAM v2.1.0 (0.3.5) Release Notes | v2.1.0 (0.3.5) | April 2016 | Download |
Data Sheets
Description | Date | ||
ICPAM Data Sheet | November 2017 | Download | |
ICPAM Credentials Data Sheet | December 2017 | Download | |
Input Module for EM-100 Data Sheet | September 2017 | Download | |
EM-100 Physical Access Controllers Data Sheet | September 2017 | Download | |
Exit Reader Module for EM-100 Data Sheet | June 2016 | Download | |
Hirsch Mx Controller for Cisco Data Sheet | June 2016 | Download | |
uTrust TS Reader Family (Cisco) Data Sheet | January 2017 | Download | |
Input Module for EM-100 Data Sheet | October 2017 | Download |
Videos
Language Packs
Description | Date | ||
Spanish (Latin America) | June 2017 | Download |
Other Downloads
Description | Version | Date | |
ICPAM Data Center Cabinet Solution | November 2017 | Download | |
Identiv Connected Physical Access Manager (ICPAM) Hardware Limited Warranty Coverage | August 2017 | Download | |
SNIB FW Update Walkthrough | July 2017 | Download | |
Mx Controller and Match2 Board Connected with Reader Diagram | v3.0 | January 2017 | Download |
Mx Controller and Wiegand Card Reader Diagram | v3.0 | January 2017 | Download |
Mx Controller Standard Wiring Diagram | v3.0 | January 2017 | Download |
ICPAM 3.0 WebHelp.zip | v3.0 | January 2017 | Download |
ICPAM 2.1 WebHelp.zip | v2.1 | April 2016 | Download |
Pre-Upgrade Script | v4 | June 2017 | Download |
Credentials Templates
If you need a format file that is not included in the zip files below, please contact support at support_icpam@identiv.com.
Description | |||
HID26BitFormats.zip | Download | ||
HID37bitOpen.zip | Download | ||
HIDCorporate1000Formats.zip | Download |
Firmware
ICPAM 3.0 (and newer) supports Cisco Gateways with 1.5.3 version of firmware. Gateway firmware no longer has to be coupled with the ICPAM version requiring firmware upgrades to be processed in parallel to software upgrades. See the Cisco Physical Access Gateway User Guide for instructions to upgrade older firmware versions to 1.5.3.
Description | Version | Date | |
SNIB3 Firmware 02.05.1032 | 02.05.1032 | August 2018 | Partner Portal |
CCM 7.6.43 | 7.6.43.06 | May 2019 | Partner Portal |
EM-100 Firmware | 3.7.0-108 | August 2018 | Partner Portal |