ICPAM EOS and EOL Announcement
Identiv has announced the end-of-sale (EOS) and end-of-life (EOL) dates for the Identiv Connected Physical Access Manager. The last day to order the affected product(s) is May 30, 2021. Customers with active SSAs will continue to receive Identiv Technical Support as shown in the ICPAM EOL bulletin. The table below describes the EOL milestones, definitions, and dates for the affected product(s). For customers with active and paid SSAs, support will be available under the terms and conditions of the agreement.
|EOS and EOL Announcement
The date the document that announces the EOS and EOL of a product is distributed to the general public.
|March 1, 2021|
The last date to order the product through Identiv Dealers. The product is no longer for sale after this date.
|May 30, 2021|
|Last Ship Date: Application Software and Hardware
The last-possible ship date that can be requested of Identiv. Actual ship date is dependent on lead time.
|June 14, 2021|
|End of Software Releases Date: Application Software (ICPAM 4.0)
The last date that Identiv engineering may release any final software application releases.
|March 15, 2021|
|End of Software Releases Date: ICPAM Maintenance
The last date that Identiv engineering may release any final software maintenance releases or security related fixes. After this date, Identiv engineering will no longer develop, repair, maintain, or test the product software.
|May 30, 2022|
|End of Software Support Agreement Attachment: ICPAM Application
The last day that Identiv will allow software support agreements to be added or extended for current ICPAM systems.
|May 30, 2021|
|Last Day of Support: ICPAM Software
The last date to receive applicable service and support for the product as entitled by active support agreements. After this date, all support services for the product are unavailable, and the product becomes obsolete.
|May 30, 2022|
|Last Day of Support: ICPAM Hardware
The last date to receive applicable service and support for the product as entitled by active hardware warranties. After this date, all support services for the product are unavailable, and the product becomes obsolete while running on an ICPAM system.
|May 30, 2023|
|Cisco Gateway Holiday Schedules
Customers using Cisco Physical Access Gateways with ICPAM with Holiday Schedules for 2021 and beyond need to download and apply updated configurations to continue normal operation.
|Cisco Certificate Expiration
For ICPAM customers and partners experiencing issues with Cisco Physical Access Gateway communications, please download the following critical information and files to restore full functionality.
ICPAM 3.0 Licensing
|ICPAM 3.0 License Activation Quick Start Guide||v3.0||January 2017||Download|
|ICPAM 3.0 Software Licensing FAQs||v3.0||November 2017||Download Resolution|
|ICPAM 3.1 New Feature User Guide||v3.1||November 2017||Download|
|ICPAM 3.0.1 User Guide||v3.0.1||September 2017||Download|
|ICPAM 2.2 User Guide||v2.2||September 2016||Download|
|ICPAM 2.1 User Guide||v2.1||February 2016||Download|
|ICPAM Ordering Guide||August 2017||Download|
|Identiv Credentials Ordering Guide for Cisco||June 2016||Download|
|Support and Maintenance Programs||September 2017||Download|
|Identiv TS Reader Ordering Guide||June 2016||Download|
|ICPAM 3.0 Installation Guide||v3.0||February 2017||Download|
|ICPAM 2.2 Installation Guide||v2.2||June 2016||Download|
|ICPAM 2.1 Installation Guide||v2.1||April 2016||Download|
|CPAM to ICPAM Migration Guide||May 2017||Download|
|CPAM to ICPAM Migration Checklist||January 2017||Download|
|ICPAM 4.0.0 (0.3.16) Release Notes||v4.0.0 (0.3.16)||March 2021||Download|
|ICPAM 3.3.1 (0.3.2) Release Notes||v3.3.1 (0.3.2)||August 2019||Download|
|ICPAM 3.3.0 (0.3.7) Release Notes||v3.3.0 (0.3.7)||February 2019||Download|
|ICPAM 3.2.0 (0.3.4) Release Notes||v3.2.0 (0.3.4)||April 2018||Download|
|ICPAM 3.1.0 (0.3.8) Release Notes||v3.1.0 (0.3.8)||November 2017||Download|
|ICPAM 3.0.1 (0.3.13) HOTFIX Release Notes||v3.0.1 (0.3.13)||September 2017||Download|
|ICPAM 3.0.1 (0.3.13) Release Notes||v3.0.1 (0.3.13)||August 2017||Download|
|ICPAM 3.0.0 (0.3.12) HOTFIX Release Notes||v3.0.0 (0.3.12)||July 2017||Download|
|ICPAM v3.0.0 (0.3.12) Release Notes||v3.0.0 (0.3.12)||January 2017||Download|
|ICPAM v2.2.0 (0.3.12) HOTFIX Release Notes||v2.2.0 (0.3.12)||February 2017||Download|
|ICPAM v2.2.0 (0.3.12) Release Notes||v2.2.0 (0.3.12)||December 2016||Download|
|ICPAM v2.2.0 (0.3.8) Release Notes||v2.2.0 (0.3.8)||May 2016||Download|
|ICPAM v2.1.1 (0.3.4) Release Notes||v2.1.1 (0.3.4)||April 2016||Download|
|ICPAM v2.1.0 (0.3.5) Release Notes||v2.1.0 (0.3.5)||April 2016||Download|
|ICPAM Data Sheet||November 2017||Download|
|ICPAM Credentials Data Sheet||December 2017||Download|
|Input Module for EM-100 Data Sheet||September 2017||Download|
|EM-100 Physical Access Controllers Data Sheet||September 2017||Download|
|Exit Reader Module for EM-100 Data Sheet||June 2016||Download|
|Hirsch Mx Controller for Cisco Data Sheet||June 2016||Download|
|uTrust TS Reader Family (Cisco) Data Sheet||January 2017||Download|
|Input Module for EM-100 Data Sheet||October 2017||Download|
|Spanish (Latin America)||June 2017||Download|
|ICPAM Data Center Cabinet Solution||November 2017||Download|
|Identiv Connected Physical Access Manager (ICPAM) Hardware Limited Warranty Coverage||August 2017||Download|
|SNIB FW Update Walkthrough||July 2017||Download|
|Mx Controller and Match2 Board Connected with Reader Diagram||v3.0||January 2017||Download|
|Mx Controller and Wiegand Card Reader Diagram||v3.0||January 2017||Download|
|Mx Controller Standard Wiring Diagram||v3.0||January 2017||Download|
|ICPAM 3.0 WebHelp.zip||v3.0||January 2017||Download|
|ICPAM 2.1 WebHelp.zip||v2.1||April 2016||Download|
|Pre-Upgrade Script||v4||June 2017||Download|
If you need a format file that is not included in the zip files below, please contact support at email@example.com.
ICPAM 3.0 (and newer) supports Cisco Gateways with 1.5.3 version of firmware. Gateway firmware no longer has to be coupled with the ICPAM version requiring firmware upgrades to be processed in parallel to software upgrades. See the Cisco Physical Access Gateway User Guide for instructions to upgrade older firmware versions to 1.5.3.
|SNIB3 Firmware 02.05.1032||02.05.1032||August 2018||Partner Portal|
|CCM 7.6.43||7.6.43.06||May 2019||Partner Portal|
|EM-100 Firmware||3.7.0-108||August 2018||Partner Portal|
Frequently Asked Questions
For a two reader (in/out) per door system, do customers need to put two separate controllers per door or does ICPAM support multiple readers per controller?
Can ICPAM be used in mixed environments (i.e., with both Cisco Gateways and Identiv EM-100 Controllers)?
For software support and downloads, please access the Identiv Portal. If you don’t yet have access to the portal, you can register here. If you are an end-user, please contact your authorized Cisco partner. If you need a referral to an authorized Cisco partner, please contact firstname.lastname@example.org.