Identiv Connected Physical Access Manager (ICPAM)

Part No: ICPAM

ICPAM is the management application for physical access that is tightly integrated into industry-leading Cisco technology, including routers, switches, Cisco Video Surveillance Manager, and Cisco IP Telephony.

ICPAM EOS and EOL Announcement

Identiv has announced the end-of-sale (EOS) and end-of-life (EOL) dates for the Identiv Connected Physical Access Manager. The last day to order the affected product(s) is May 30, 2021. Customers with active SSAs will continue to receive Identiv Technical Support as shown in the ICPAM EOL bulletin. The table below describes the EOL milestones, definitions, and dates for the affected product(s). For customers with active and paid SSAs, support will be available under the terms and conditions of the agreement.

Milestone Date
EOS and EOL Announcement
The date the document that announces the EOS and EOL of a product is distributed to the general public.
March 1, 2021
EOS Date
The last date to order the product through Identiv Dealers. The product is no longer for sale after this date.
May 30, 2021
Last Ship Date: Application Software and Hardware
The last-possible ship date that can be requested of Identiv. Actual ship date is dependent on lead time.
June 14, 2021
End of Software Releases Date: Application Software (ICPAM 4.0)
The last date that Identiv engineering may release any final software application releases.
March 15, 2021
End of Software Releases Date: ICPAM Maintenance
The last date that Identiv engineering may release any final software maintenance releases or security related fixes. After this date, Identiv engineering will no longer develop, repair, maintain, or test the product software.
May 30, 2022
End of Software Support Agreement Attachment: ICPAM Application
The last day that Identiv will allow software support agreements to be added or extended for current ICPAM systems.
May 30, 2021
Last Day of Support: ICPAM Software
The last date to receive applicable service and support for the product as entitled by active support agreements. After this date, all support services for the product are unavailable, and the product becomes obsolete.
May 30, 2022
Last Day of Support: ICPAM Hardware
The last date to receive applicable service and support for the product as entitled by active hardware warranties. After this date, all support services for the product are unavailable, and the product becomes obsolete while running on an ICPAM system.
May 30, 2023

Product Advisories

Description Date
Cisco Gateway Holiday Schedules
Customers using Cisco Physical Access Gateways with ICPAM with Holiday Schedules for 2021 and beyond need to download and apply updated configurations to continue normal operation.
May 2020 Download
Cisco Certificate Expiration
For ICPAM customers and partners experiencing issues with Cisco Physical Access Gateway communications, please download the following critical information and files to restore full functionality.
July 2018 Download

ICPAM 3.0 Licensing

Description Version Date
ICPAM 3.0 License Activation Quick Start Guide v3.0 January 2017 Download
ICPAM 3.0 Software Licensing FAQs v3.0 November 2017 Download Resolution

User Guides

Description Version Date
ICPAM 3.1 New Feature User Guide v3.1 November 2017 Download
ICPAM 3.0.1 User Guide v3.0.1 September 2017 Download
ICPAM 2.2 User Guide v2.2 September 2016 Download
ICPAM 2.1 User Guide v2.1 February 2016 Download

Ordering Guides

Description Date
ICPAM Ordering Guide August 2017 Download
Identiv Credentials Ordering Guide for Cisco June 2016 Download
Support and Maintenance Programs September 2017 Download
Identiv TS Reader Ordering Guide June 2016 Download

Installation Guides

Description Version Date
ICPAM 3.0 Installation Guide v3.0 February 2017 Download
ICPAM 2.2 Installation Guide v2.2 June 2016 Download
ICPAM 2.1 Installation Guide v2.1 April 2016 Download

Migration Guides

Description Date
CPAM to ICPAM Migration Guide May 2017 Download
CPAM to ICPAM Migration Checklist January 2017 Download

Release Notes

Description Version Date
ICPAM 4.0.0 (0.3.16) Release Notes v4.0.0 (0.3.16) March 2021 Download
ICPAM 3.3.1 (0.3.2) Release Notes v3.3.1 (0.3.2) August 2019 Download
ICPAM 3.3.0 (0.3.7) Release Notes v3.3.0 (0.3.7) February 2019 Download
ICPAM 3.2.0 (0.3.4) Release Notes v3.2.0 (0.3.4) April 2018 Download
ICPAM 3.1.0 (0.3.8) Release Notes v3.1.0 (0.3.8) November 2017 Download
ICPAM 3.0.1 (0.3.13) HOTFIX Release Notes v3.0.1 (0.3.13) September 2017 Download
ICPAM 3.0.1 (0.3.13) Release Notes v3.0.1 (0.3.13) August 2017 Download
ICPAM 3.0.0 (0.3.12) HOTFIX Release Notes v3.0.0 (0.3.12) July 2017 Download
ICPAM v3.0.0 (0.3.12) Release Notes v3.0.0 (0.3.12) January 2017 Download
ICPAM v2.2.0 (0.3.12) HOTFIX Release Notes v2.2.0 (0.3.12) February 2017 Download
ICPAM v2.2.0 (0.3.12) Release Notes v2.2.0 (0.3.12) December 2016 Download
ICPAM v2.2.0 (0.3.8) Release Notes v2.2.0 (0.3.8) May 2016 Download
ICPAM v2.1.1 (0.3.4) Release Notes v2.1.1 (0.3.4) April 2016 Download
ICPAM v2.1.0 (0.3.5) Release Notes v2.1.0 (0.3.5) April 2016 Download

Data Sheets

Description Date
ICPAM Data Sheet November 2017 Download
ICPAM Credentials Data Sheet December 2017 Download
Input Module for EM-100 Data Sheet September 2017 Download
EM-100 Physical Access Controllers Data Sheet September 2017 Download
Exit Reader Module for EM-100 Data Sheet June 2016 Download
Hirsch Mx Controller for Cisco Data Sheet June 2016 Download
uTrust TS Reader Family (Cisco) Data Sheet January 2017 Download
Input Module for EM-100 Data Sheet October 2017 Download

Videos


Language Packs

Description Date
Spanish (Latin America) June 2017 Download

Other Downloads

Description Version Date
ICPAM Data Center Cabinet Solution November 2017 Download
Identiv Connected Physical Access Manager (ICPAM) Hardware Limited Warranty Coverage August 2017 Download
SNIB FW Update Walkthrough July 2017 Download
Mx Controller and Match2 Board Connected with Reader Diagram v3.0 January 2017 Download
Mx Controller and Wiegand Card Reader Diagram v3.0 January 2017 Download
Mx Controller Standard Wiring Diagram v3.0 January 2017 Download
ICPAM 3.0 WebHelp.zip v3.0 January 2017 Download
ICPAM 2.1 WebHelp.zip v2.1 April 2016 Download
Pre-Upgrade Script v4 June 2017 Download

Credentials Templates

If you need a format file that is not included in the zip files below, please contact support at support_icpam@identiv.com.

Description
HID26BitFormats.zip Download
HID37bitOpen.zip Download
HIDCorporate1000Formats.zip Download

Firmware

ICPAM 3.0 (and newer) supports Cisco Gateways with 1.5.3 version of firmware. Gateway firmware no longer has to be coupled with the ICPAM version requiring firmware upgrades to be processed in parallel to software upgrades. See the Cisco Physical Access Gateway User Guide for instructions to upgrade older firmware versions to 1.5.3.

Description Version Date
SNIB3 Firmware 02.05.1032 02.05.1032 August 2018 Partner Portal
CCM 7.6.43 7.6.43.06 May 2019 Partner Portal
EM-100 Firmware 3.7.0-108 August 2018 Partner Portal

Frequently Asked Questions

Yes. You can download the ICPAM 3.0 Software Licensing FAQs document from here.
Yes. ICPAM solutions are available for purchase. Please email an Identiv Channel Sales Manager at cisco@identiv.com or contact your Cisco Authorized Technology Provider (ATP) for more information regarding pricing and availability.
ICPAM is available through Cisco Authorized Technology Provider (ATP) Partners. If you are an Identiv customer interested in ICPAM, let us know and we can connect you with the Cisco representative in your area. If you are an Identiv partner, let your local sales contact know you are interested in becoming an authorized reseller and you will be provided Cisco contact information to sign up for the reseller program.
Yes, please visit the Identiv Academy's ICPAM Course. Curriculum covers hardware and software, alarms and reports, schedules, credentials, privileges, and troubleshooting.
Yes. Global I/O is supported in ICPAM.
The modules are half the size of the EM-100 and are in similar plastic casings.
The I/O modules are flexible. Some of the inputs can be configured as supervised or unsupervised. Please refer to the ICPAM User Guide for more information.
Device automation rules (Device I/O) differ from global automation rules (Global I/O) in the following ways: Device rules affect a single Gateway/EM-100. Global IO rules can affect multiple Gateways/EM-100s. Device rules trigger actions immediately since they are executed on the Gateway/EM-100 and not subject to system or network delays. Global IO rules may not execute immediately due to network delays, rules processing, communication between ICPAM and the Gateways/EM-100s, or other factors.
ICPAM supports multiple readers per door. When using the EM-100 controller with the Exit Reader Module, a two reader setup (in/out) per door can be added to an ICPAM deployment.
EM-100 has its own input for the door (door position switch, tamper, and REX) and when an Exit Reader Module connected, it supports an additional reader (in/out).
Yes. ICPAM and the EM-100 will have the same requirements. A customer that has purchased an Edge EVO controller may use as an ICPAM controller.

For software support and downloads, please access the Identiv Portal. If you don’t yet have access to the portal, you can register here. If you are an end-user, please contact your authorized Cisco partner. If you need a referral to an authorized Cisco partner, please contact cisco@identiv.com.