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Search Identiv Support Knowledge Base for Answers and Tech Tips


At Identiv, we're here to provide you with the services and support you need to keep your software and hardware environments running optimally. Below, you'll find product support information, professional services, one-on-one technical chat, and training information.

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Logical Access Support

Identiv’s logical access products secure data and verify and authenticate identities. For the quickest technical support, please ensure you have the part/model number ready.

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Hirsch Support

Identiv has been making the most reliable hardware and software for almost 40 years, starting with Hirsch Electronics. Get support for all of your Hirsch products here.

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ICPAM Support

Identiv Connected Physical Access Manager (ICPAM) is tightly integrated into industry-leading Cisco technology. If you have a question, we have an answer.

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Thursby Support

Thursby software solutions provide strong security for enterprise and personal mobility. Support is available via phone, email, chat, or forum.

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3VR Support

3VR uses video technology and data to solve the challenges associated with video searchability. Our dedicated support team is ready to answer your questions.

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Primis, Liberty, and Enterphone Support

Primis, Liberty, and Enterphone products provide next-generation, IT-centric access control and telephone entry solutions. We're ready to support you via email and phone.

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